Novotel London Excel

Location is TOP! The view is amazing, area is new and very calm, SQUID games appeared to be just near by which was a great extra to our trip for my daughter; in the room we liked that there was an iron, a hair dryer .. a bathtub! The metro in 3 min walk, starbucks, walking areas and nice restaurants around

I would like to express my sincere appreciation for Miss Rutvi at the reception. She was exceptionally kind and helpful during my check-in. When my credit card wasn’t working and I was unable to connect my phone to the hotel’s internet, she patiently assisted me and guided me through resolving both issues. Additionally, as the chef was not available at the time, she went out of her way to help me order food, which I greatly appreciated. Her professionalism and willingness to assist truly made a difference in my stay. I am extremely grateful for her support. I would also like to mention that the rest of the staff were equally polite and helpful, contributing to a pleasant overall experience.

Excellent ammenities, location and views around. Quiet and pleasant district within walking distance from both IFS Cloud cable car and Thames river boats at Royal Docks pier. Easy access to all city areas through Custom House Elizabeth line & DLR local rail services, including direct from/to Heathrow airport. Great and helpful staff, offering their very best to ensure every detail of visitor's stay.

Staff were all very friendly and helpful couldn't do enough for you. Hotels location is great. Hubby and little one eat in the hotel restaurant and said food was lovely. Cable cars just outside hotel are fab.. we stayed here as we were going to watch the boxing at Copperbox Areana (uber 20 mins) perfect not too far away but also not in the hussle of carnage. Car park was OK. 24 hrs £25 which is standard. Secure parking. Over all a good stay.

The location was excellent, great view over the river from the reception balcony area. The Victoria dock area was great with a coffee hut nearby, a Tesco, a Lebanese restaurant which looked and smelled amazing, and the cable cars. The area on Saturday morning was fab, we did the parkrun and then had coffee, went on the cable cars and watched people swimming, kayaking and wakeboarding from the docks! The room was clean, the beds were comfortable, the toiletries were plentiful and helpful as we were staying one night and had packed light. Comfortable and modern room.